Customer Services

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Duncan Heard

Customer Account Executive

The guardian of our customer service standards, Duncan’s job is to make sure you are happy! If your newsletter is missing, your email address has changed or you’d like to comment on any of our products for better or for worse, Duncan’s your man. Originally from Devon, Duncan is a former lifeguard, fitness manager and swimming coach. He is also a proud Dad to two energetic daughters. When not at work, Duncan is a top class bowls player, having won six county titles. In 2009, he qualified to play in the World Indoor Singles Championships.